For web3 and crypto projects
AI support for web3 and crypto communities
Crypto communities ask the same questions all day and all night: when the campaign ends, which wallet to use, why a transfer is stuck. Relayn answers them in your Discord and Telegram from your docs and announcements, and learns every answer your mods give.
Start freeWhat we see in crypto chats
The same questions, again and again
In one airdrop campaign chat we studied, almost a third of questions over a month repeated an earlier one, and three questions made up a third of all of them. Relayn answers the repeats so your mods don't have to.
Nobody is around at night
Across the groups we studied, questions asked between midnight and 6 AM UTC went unanswered noticeably more often than daytime ones. Relayn answers at any hour.
Dates and links change every week
Add your announcement channel, and new posts become knowledge for three weeks. Questions about the current campaign get answered from your latest post, not from old docs.
Scammers love an unanswered question
A member who waits for help is the one who replies to a fake "support" DM. A fast, public answer from the project's own bot leaves less room for that.
Set up in a few minutes
Step 1
Connect your community
Add Relayn to your Discord server, your Telegram group, or both.
Step 2
Add docs and announcements
Upload docs, link your announcement channel, import chat history.
Step 3
Let your mods teach it
Every answer from a trusted mod becomes knowledge for next time.
Web3 community support FAQ
Will the bot give financial advice?
No. Relayn answers only from your own knowledge base: your docs, announcements and your team's answers. If the answer isn't there, it flags the question for your team instead of guessing.
Does it work for both Discord and Telegram?
Yes. Most crypto projects run both, and Relayn connects them to one knowledge base, so a mod's answer in Telegram helps Discord members too.
Can it tell how the community feels after a launch?
On paid plans the dashboard shows a daily mood score and the main topics, so you can see when frustration about fees or delays starts to grow.